Legal

Refund Policy

Last updated: April 2025

45-Day Guarantee

Do the work. If it doesn't deliver — you don't pay.

Set up the research engine. Run your first three-platform sweep. If you don't walk away with at least 20 angles you've never tested — angles grounded in verbatim customer language — reply to your receipt email for a full refund. No forms. No hoops. 45 days.

The Condition

We ask one thing: complete Module 01. Not because we're making it hard — but because strategists who go through the research step almost never ask for a refund. The condition protects you from quitting before you've given the method a real shot.

To qualify for a refund:

You must have completed Module 01 of the course
Your request must be submitted within 45 days of purchase
Email your request to support@getcreativefactory.com from the address you used to purchase

How It Works

Reply to your receipt email or contact us directly at support@getcreativefactory.com. We'll process your refund within 5–10 business days back to your original payment method.

No forms. No lengthy back-and-forth. No guilt trips.

What Isn't Covered

Requests after 45 days from purchase
Requests where Module 01 has not been completed
Upsell products purchased separately (assessed case by case — email us)

Questions

Email support@getcreativefactory.com — we respond within one business day.